FAQ
What do you service?
Anything made to keep time. That includes mechanical, automatic, and quartz watches, mantel, wall, and grandfather clocks, antique movements, and barometers. There's no brand list and no exclusions — if it was built to tell time, our bench can work on it.
Another shop said my piece couldn't be fixed. Will you look at it?
Yes — those are exactly the pieces that end up on our bench. When another shop turns something away, it usually comes down to a part that no longer exists off the shelf. In that case, we simply make it.
What does a repair cost?
It depends on the piece and what it needs, so we don't quote blind. Call us or bring it in, and we'll tell you honestly what's possible and what it would cost — there's no charge for the conversation.
Do you send work out?
Never. Every repair, restoration, engraving, and custom piece is done by hand, in-house, on our own bench.
Do you make house calls?
Yes, for large or fragile pieces like grandfather clocks. We regularly serve Broward County and Palm Beach, and we've traveled as far as Louisiana and the Bahamas for the right piece.
How does custom design work?
It starts with a conversation, not a catalog. We design it together, you approve it, and then we build it in-house by hand.
Can I reset stones from a piece I already own?
Yes. Redesigning an inherited or worn piece into something you'll actually wear is some of our favorite work.
Do I need an appointment?
Walk-ins are welcome during business hours, and we're available outside them by appointment. Calling ahead means we can sit down with you properly. Find us at 4367 N Federal Hwy, Fort Lauderdale, or reach us at (954) 522-0201.